For argument's sake, let's assume that the quaternary ammonium compounds in GSE have similar activity to benzalkonium chloride, a well known hard surface cleaner and disinfectant. Efficacy in a hard surface cleaner does not translate directly to efficacy as an antimicrobial agent in cosmetic formulations nor does it translate to in vivo efficacy against the wide variety of organisms claimed by the purveyors of such products. I could be convinced by properly managed studies published in reputable refereed journals, but to date none have been delivered to me.
The cited studies do not include cosmetic challenge tests which are done on formulated products. Basically you inoculate the product with a variety of bacteria and fungi and see how they grow. The desired result is that they all go away or are their growth is inhibited. Since each type of product has a different distribution of components, a wide variety of products must be tested to ensure efficacy. An oil in water lotion has different chemical characteristics than a water in oil lotion and a preservation system that works in one may not work in the other. The function of some preservative systems is pH dependent. This effect also has not been investigated adequately. Other naturally occurring preservative systems such as the sorbic acid and benzoic acid based systems have been well studied in a wide variety of applications and meet the criteria for a preservation system. Their restrictions are well known.
The studies for in vivo effects which have been cited appear to be in alternative health journals which may be captives of the nutritional supplement industry. Since these studies probably would not pass the NIH criteria for clinical studies, the only claims which the FDA allows is as a nutritional supplement. No therapeutic effects may be claimed since the studies do not meet the criteria for drug applications.
But there is a far more serious issue with grapefruit seed extract. That is its potential endocrine disrupting activity. The compounds which the sellers claim are in GSE are known to have estrogenic activity. GSE has never been evaluated for its estrogenic activity using the OECD protocols.
Phytoestrogens are wide spread in the foods which we consume and mammalian systems have adequate means to cope with low level exposure. GSE will probably not pose a problem for your customers at the recommended usage levels, but your own safety is another matter. Over exposure to endocrine disrupting substances (including phytoestrogens) can have serous impacts on reproductive biology in both males and females.
Genistien and Diadzien are the phytoestrogens which occur in soy products. These phytoestrogens occur at levels of 500-3000 milligrams per Kg in soy beans, and in lower levels in soy products such as miso, soy milk, and tofu. Asian cultures understand the dangers associated with regular exposure to phytoestrogens which is why soy beans are heavily processed prior to consumption. This is at about the normal usage level for GSE in cosmetic products. This is why I stated that GSE would probably not be a problem for consumers. The risk is in use of the concentrate during production work.
From Nutriteam, a GSE vendor "This liquid is loaded with polyphenolic compounds, including quercitin, helperidin, campherol glycoside, neohelperidin, naringin, apigenin, rutinoside, poncirin, etc. The polyphenols themselves are unstable but are chemically converted into more stable substances that belong to a diverse class of products called quaternary ammonium compounds."
The named compounds are flavones which are bonded to sugars. The sugar is cleaved and replaced with amine which is converted to the ammonium chloride salt. Effectively the product is a mixture of water soluble flavones in glycerin. This allows these compounds to be readily absorbed when ingested. The claimed content of flavones by Nutriteam is: Citricidal Liquid Grapefruit extractives: 60%, Vegetable glycerin USP: 40% Citricidal Powder Grapefruit extractives: 50%, Silicon Dioxide-USP: 30%, Glycerin-USP: 20%
Four specific compounds from a class of compounds called isoflavones have been studied the most because of their wide spread impact on human and animal health. The other major class of compounds is the lignans.
This NIH document examines both the good and risks associated with phytoestrogens. Pay attention to the section on risks.
A class of compounds has activity because of its basic shape, but each compound in the class has a different level of activity. Flavones differ from the more widely studied isoflavones by a change in the connection of the phenolic group to oxygen containing ring. You just do not know the exact level of activity until you do the evaluation. But to protect yourself, you need to assume that significant activity could be present and act accordingly.
From the NIH report "Neonatal and in utero exposures to sex steroids regulate the development of sexually differentiated behavior, reproductive physiology, and central nervous system anatomy and neurochemistry. In a letter published in the 24 May 1995 issue of the New Zealand Medical Journal, Cliff Irvine, a professor of animal and veterinary science, and colleagues at Lincoln University in New Zealand indicated that soy-based infant formulas in New Zealand contain 3-5 times as much daidzein and genistein as the amount that will disrupt a woman's menstrual cycle. Considering diethylstilbestrol's estrogenic effects on development, Irvine stated that this exposure should be investigated. Setchell says that infants metabolize the phytoestrogens, but how these compounds act in their bodies is unknown. One point of view is that they might negatively affect development, while others believe developmental effects would be negligible, and that exposure might actually help ward off hormone-related ill health in the future."
Several naturally occurring and synthetic flavones were found to inhibit the aromatization of androstenedione and testosterone to estrogens catalyzed by human placental and ovarian microsomes. These flavones include (in order of decreasing potency) 7,8-benzoflavone, chrysin, apigenin, flavone, flavanone, and quercetin; 5,6-benzoflavone was not inhibitory. 7,8-Benzoflavone and chrysin were potent competitive inhibitors and induced spectral changes in the aromatase cytochrome P-450 indicative of substrate displacement. Flavones may thus compete with steroids in their interaction with certain monooxygenases and thereby alter steroid hormone metabolism.
If you choose to use GSE to produce products, I implore you to protect yourself and your family from the potential risks. If it has strong activity, you can not undo the damage that excessive exposure to endocrine disrupters can do. I can only emphasize the need for you to be very careful to limit your exposure when using the concentrate. This means: wear disposable nitrile gloves, use separate utensils from food utensils always, use a separate wash basin to clean equipment wearing rubber gloves. It is preferable to use disposable droppers or measuring cups for GSE to prevent contamination of wash basins and other equipment. Mark a plastic cup using a measured amount of water and use it to measure the GSE concentrate, then throw it away. Wear an apron and wash it every time you use GSE. Wash your hands and arms well immediately after use. Keep food away from your work area until it is cleaned up. Soap & ammonia water is probably an effective cleaning agent.
If you doubt how quickly this stuff can spread on unwashed hands and improperly cleaned equipment, try an experiment. Put a coating of peanut butter and jelly on your two year old's hands. Turn him/her loose in your kitchen without supervision and see how many things magically become sticky. Try another experiment, spread peanut butter on a plate and put in front of your child. See how it spreads to everything quickly. Without rigorous cleanup many compounds can spread the same ways and you and others can be inadvertently exposed.